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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
Paid Time Off
Paid holidays
short term disability
long term disability
Training and Development
Tuition Assistance
Uniform allowance
Discounted pet healthcare
Job Description
Alvin Animal Clinic is a compassionate, patient-focused veterinary clinic located in Alvin, TX, dedicated to providing the highest quality care for pets. As part of the Veterinary Innovative Partners (VIP) network, which comprises veterinarian-owned and operated hospitals across twelve states, the clinic benefits from a robust support system aimed at enhancing veterinary care and ensuring professional growth for its staff. VIP's mission emphasizes offering veterinarians and their teams the resources, mentorship, and autonomy necessary to thrive both personally and professionally. This commitment fosters an environment where excellent pet care and team member satisfaction go hand in hand. Alvin Animal Clinic... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist roles
- proficiency with computer software including practice management systems and Microsoft Office
- excellent communication skills
- ability to multitask effectively in a busy environment
- knowledge of veterinary terms and procedures is an advantage
- empathetic and patient demeanor
Job Qualifications
- Excellent interpersonal and customer service skills with a friendly and professional demeanor
- strong verbal and written communication skills for effective client interaction and team collaboration
- ability to multitask and work in a fast-paced environment with attention to detail
- proficiency in practice management software and Microsoft Office
- organizational skills to manage appointments, records, and administrative tasks
- empathy and patience when dealing with anxious or stressed clients
- previous experience in customer service or reception, preferably in veterinary or healthcare settings
Job Duties
- Greet clients warmly and professionally to create a welcoming atmosphere
- schedule appointments, surgeries, and procedures ensuring optimal utilization of staff and resources
- answer phone calls, address client inquiries, and provide information about services and policies
- manage client check-ins and check-outs, verify patient information, process payments, and provide invoices
- maintain accurate electronic and paper records including patient files and appointment logs
- handle administrative tasks such as filing, faxing, scanning, and data entry
- collaborate with veterinarians, veterinary technicians, and support staff to ensure smooth patient flow and excellent client service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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