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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Job Description
H&R Block is a leading tax preparation company known for its commitment to helping individuals and families successfully navigate the complexities of tax filing and financial management. With a strong presence across numerous locations, H&R Block combines expert knowledge, innovative tools, and personalized service to deliver exceptional client experiences. As a company focused on integrity, client support, and financial education, H&R Block stands out as a trusted partner for millions who seek to make informed decisions about their taxes and financial futures.
The Client Service Professional/Receptionist role at H&R Block is vital to enhancing the overall client experience. In t... Show More
The Client Service Professional/Receptionist role at H&R Block is vital to enhancing the overall client experience. In t... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or related field
- Proficient in Microsoft Office applications
- Ability to manage multiple tasks efficiently
- Strong communication skills
- Flexibility to work varied hours and locations
- Ability to provide friendly and professional client interactions
Job Qualifications
- Experience in a fast-paced work environment
- Background in customer service with a strong focus on client satisfaction
- Ability to handle multiple tasks efficiently and effectively
- Excellent organizational and time-management skills
- Proficient in computer skills, especially Microsoft Office applications
- High school diploma or equivalent
- Flexibility to work varied schedules and in multiple locations
- Experience in sales or marketing is a plus
Job Duties
- Greets clients warmly and answers phone calls in a friendly and inviting manner
- Matches clients with the right tax professional to suit their individual needs
- Schedules appointments based on client preferences, ensuring they feel valued and accommodated
- Ensures all client needs are met during their service experience, whether in-person, over the phone, or virtually
- Maintains a clean and organized office environment alongside team members
- Performs additional duties as assigned to support the team and client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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