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H&R Block logo

Client Service Professional/Receptionist

Queen Creek, AZ, USA|Remote, Onsite

Job Overview

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Employment Type

Temporary
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Work Schedule

Flexible
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Benefits

Employee assistance program
wellbeing program
Support for neurodiversity and caregivers
Discounts on everyday items and services
Medical Coverage
401k retirement savings plan
Employee stock purchase plan

Job Description

H&R Block is a leading tax preparation company renowned for its commitment to helping people through expert financial services. Founded with the mission to provide assistance and inspire confidence among clients, associates, and communities, H&R Block embraces a culture that is high-performing and inclusive. The company’s long-term strategy, known as Block Next, focuses on continuous innovation, enhancing client experience, and promoting sustainable growth to elevate its standing within the industry. This strategy enables H&R Block to continuously improve its operations and serve its diverse customer base with excellence and integrity.

Joining H&R Block means joining a company that be... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales and marketing experience
  • Previous experience in customer service
  • Proficiency with computers and Microsoft Office
  • Strong organizational and time-management skills
  • Ability to multitask effectively

Job Qualifications

  • Experience in a fast-paced environment
  • Previous experience in customer service
  • Ability to multitask effectively
  • Strong organizational and time-management skills
  • Proficiency with computers and Microsoft Office

Job Duties

  • Answer phones and greet clients in a friendly, personalized manner
  • Connect clients with the best-suited tax professional for their unique needs
  • Schedule appointments according to client preferences
  • Ensure all client needs are met during service interactions, whether in person, over the phone, or virtually
  • Maintain office cleanliness and organization alongside team members
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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