Jackson Hewitt Tax Service, Inc. logo

Client Service Associate Receptionist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
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Benefits

Employee Discounts
Flexible Schedule
Training and Development
Health Insurance
Corporate discount program
Opportunities for advancement
Paid Time Off

Job Description

Jackson Hewitt is a leading tax preparation company with nearly 6,000 locations nationwide, specializing in full-service individual, federal, and state income tax preparation. Known for its innovative approach to the tax industry, Jackson Hewitt is dedicated to improving its financial products, promotions, and partnerships to provide clients with the best possible service and value. The company maintains a strong presence in many local communities, often operating within major retailers such as Walmart, which allows for convenient access for clients seeking tax preparation services.

As a Client Service Associate at Jackson Hewitt, you will play a vital role in creating po... Show More

Job Requirements

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred
  • Willingness to learn and grow in a customer-focused role

Job Qualifications

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment preferred
  • Basic computer proficiency
  • Prior customer service or sales experience preferred
  • Willingness to learn and grow in a customer-focused role
  • High school diploma or equivalent

Job Duties

  • Engage with clients upon arrival to provide a welcoming experience
  • Confirm appointments and follow up with past and potential clients
  • Distribute marketing materials to promote company services
  • Keep clients engaged and informed during wait times
  • Provide essential support to office operations
  • Assist with basic troubleshooting of computer systems
  • Maintain a clean and organized client service area

Job Qualifications

Experience

No experience required

Job Location