Lovet Pet Health Care

Client Relations Specialist (Receptionist) Lovet Westbrook

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.50
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Paid holidays
Scrub/uniform allowance
Health Insurance
Dental Insurance
Vision Insurance
Paid parental leave

Job Description

Lovet Pet Health Care is a reputable and rapidly growing animal hospital network with a rich history dating back to 1984 when it first opened its doors. Today, the organization proudly operates over 20 locations across Arizona, Chicago, and Michigan, servicing a broad community of pet owners with comprehensive veterinary care. As part of TAG - The Aspen Group, Lovet Pet Health Care is connected to a larger family of consumer healthcare brands that include Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. This affiliation represents a commitment to bringing better healthcare services to... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or front desk reception role preferred
  • Ability to communicate clearly and professionally
  • Basic computer proficiency
  • Ability to multitask and maintain organization
  • Friendly and approachable demeanor
  • Willingness to work flexible hours including weekends if needed

Job Qualifications

  • High school diploma or equivalent (preferred)
  • Strong interpersonal and oral communication skills
  • Basic office skills such as typing, filing, and professional phone etiquette
  • Comfortable interacting with animals including furry, fuzzy, feathered, and scaly friends
  • Ability to work effectively in a fast-paced environment
  • Demonstrated compassion and patience when dealing with clients and pets

Job Duties

  • Greet patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
  • Help answer any questions a client may have, including referring them to another team member if needed
  • Update patient records
  • Collect and process payments
  • Retrieve prescriptions
  • Assist clients with pet supply and grooming purchases
  • Maintain the front lobby area in a clean, neat, and orderly manner

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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