Lovet Pet Health Care

Client Relations Specialist (Receptionist) Lovet Westbrook

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.50
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Paid holidays
Scrub/uniform allowance
Health Insurance
Dental Insurance
Vision Insurance
Paid parental leave

Job Description

Lovet Pet Health Care is a well-established and continuously growing animal hospital network that has been dedicated to providing exceptional veterinary services since 1984. Starting with a single location, Lovet has expanded to over 20 locations across Arizona, Chicago, and Michigan, serving as a trusted healthcare provider for countless pets. Integral to a larger family of healthcare brands supported by The Aspen Group, Lovet benefits from being part of an extensive network that includes Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Together, these organizations serve more than 35,000 patients daily and over 8... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Basic computer literacy and typing skills
  • Ability to communicate clearly and professionally
  • Friendly and approachable demeanor
  • Willingness to work flexible hours
  • Ability to handle multiple tasks efficiently
  • Compassion for animals
  • Ability to maintain cleanliness and organization of the front desk area

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and oral communication skills
  • Basic office skills such as typing, filing, and professional phone etiquette
  • Comfortable interacting with animals of various types with calm and compassion
  • Ability to work effectively in a team environment
  • Detail-oriented and organized
  • Positive attitude and excellent customer service skills

Job Duties

  • Greet patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
  • Help answer any questions a client may have, including referring them to another team member if needed
  • Update patient records
  • Collect and process payments
  • Retrieve prescriptions
  • Assist clients with pet supply and grooming purchases
  • Maintain the front lobby area in a clean, neat, and orderly manner

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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