Lovet Pet Health Care

Client Relations Specialist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.50
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Paid holidays
Uniform allowance
Health Insurance
Dental Insurance
Vision Insurance
Paid parental leave

Job Description

Lovet Pet Health Care is an established and rapidly growing animal hospital network with a rich history dating back to 1984. Beginning from a single location, Lovet has expanded to over 20 locations across Arizona, Chicago, and Michigan, becoming a trusted name in veterinary care. The organization prides itself on delivering exceptional healthcare services for pets, supported by a dedicated team of more than 500 veterinary care professionals. Lovet operates as part of The Aspen Group (TAG), a collective of independent healthcare practices that manage over 1,300 locations across 45 states under various consumer healthcare brands including Aspen Dental, ClearChoice... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience preferred
  • Ability to handle multiple tasks efficiently
  • Strong communication skills
  • Basic computer proficiency
  • Compassionate attitude towards animals
  • Reliable and punctual

Job Qualifications

  • Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
  • Have strong interpersonal and oral communication skills
  • Have basic office skills such as typing, filing, and professional phone etiquette
  • Have your high school diploma or equivalent (preferred)

Job Duties

  • Greet patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
  • Help answer any questions a client may have, including referring them to another team member if needed
  • Update patient records
  • Collect and process payments
  • Retrieve prescriptions
  • Assist clients with pet supply and grooming purchases
  • Maintain the front lobby area in a clean, neat, and orderly manner

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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