Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Optional supplemental insurance
Paid parental leave
Company-paid term life insurance
401(k) retirement plans with employer match
Paid Time Off
Holidays
Access to relocation flights
On-site gym
Group fitness classes
Bicycle sharing
Indoor and outdoor common areas with wifi
On-site cafe
Food truck Wednesdays
Amazon delivery lockers
Covered parking
Job Description
Airshare is a pioneering private aviation company dedicated to redefining the way people travel by providing safe, reliable, and seamless air transportation services. As one of the fastest-growing firms in the private aviation sector, Airshare prides itself on its collaborative culture and the exceptional teamwork that drives its success. The company’s commitment to excellence is seen in every department, whether it's the pilots, mechanics, or operations teams, as each member works closely to ensure every customer arrives safely and on time. Airshare’s innovative approach, combining tradition with cutting-edge technology, has positioned them as a leader in the industry with a... Show More
Job Requirements
- 2+ years of experience in aviation and/or high-end customer service
- Willingness and ability to work nights, weekends, and holidays as this is a 24/7/365 operation
- Superior organizational skills
- Detail-oriented
- Ability to work proactively and with minimal supervision
- Strong verbal, written, and interpersonal communication skills
- Ability to work independently and within a team
- Elevated level of professionalism
Job Qualifications
- 2+ years of aviation and/or high-end customer service experience
- Strong and effective verbal, written, and interpersonal communication skills to work effectively across functional and organizational lines
- Must demonstrate an elevated level of professionalism
- Must work well independently and within a team
- Must possess superior organizational skills and be detail-oriented
- Ability to work proactively and effectively with minimal supervision
Job Duties
- Nurture owner relationships by applying knowledge of individual Owner needs and goals during the trip planning process
- Identify and solve any issues that may impact an Owner’s flight or trip
- Serve as the lead liaison for Owners, effectively communicating in a precise and timely fashion
- Strive to constantly produce magic moments for all Airshare customers
- Manage trips utilizing all internal resources, personal experience, and the collective knowledge of the Owner Services Team to execute flawlessly
- Prepare itineraries including documentation for all reservations, verifying catering requirements, and ground requirements, and ensuring all special requirements are accurate
- Collaborate with all internal stakeholders to ensure impeccable execution for each trip
- Serve as a personal advisor for Owners, offering guidance and recommendations based on knowledge and experience
- Effectively solve problems utilizing an understanding of contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other relevant information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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