Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
It’s A Secret Med Spa is a premier medical spa with multiple locations nationwide, dedicated to empowering individuals by elevating their natural beauty through advanced aesthetic treatments. Their expertise includes high-performance injectables, innovative lasers, and comprehensive aesthetic services designed to enhance confidence and wellbeing. The company’s mission is to make people feel unstoppable in their everyday lives by providing exceptional care and transformative experiences. They foster an exciting, supportive culture inviting passionate, positive, and polished individuals to join their big, fabulous family. The organization prioritizes personal and professional growth, encouraging employees to elevate their skills while working in a nurturing... Show More
Job Requirements
- Previous customer service experience
- Flexible schedule with ability to work weekends
- Previous experience in med spa or medical office preferred
- Excellent communication skills
- Ability to multi-task and adapt to business needs
- Ability to work as part of a team
- Enthusiastic and friendly personality
- Maintain confidentiality and ethical standards
- Able to sit or stand for long periods
- Able to reach above shoulder height, crawl, kneel, push/pull up to 50 lbs
- Working knowledge of Microsoft applications
- Bilingual preference
- Other duties as assigned
Job Qualifications
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to communicate with proper etiquette
- Ability to multi-task while being attentive to clients
- Ability to work as part of a team and take initiative
- Enthusiastic, friendly and energetic personality
- Must maintain patient confidentiality in accordance with HIPAA
- Must have sound judgment, problem solving and decision-making skills
- Working knowledge of Microsoft applications
- Bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- Providing basic knowledge and education about services
- Managing front desk duties including patient check-in and check-out
- Answering phone calls
- Overseeing inventory counts and keeping supplies stocked
- Maintaining a clean and professional environment
- Assisting providers and managers with scheduling and appointment books
- Ensuring accurate management of the POS system
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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