Secret Med Spa

Client Concierge: Part-Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Professional development opportunities
friendly work environment
career advancement

Job Description

It's A Secret Med Spa is a premier medical spa with numerous locations across the nation dedicated to empowering individuals by enhancing their natural beauty through advanced injectable treatments, cutting-edge laser technology, and comprehensive aesthetic services. As an industry leader committed to delivering outstanding client outcomes, It's A Secret Med Spa combines innovation, expert care, and a welcoming environment to provide an exceptional experience for its clients. The company culture radiates positivity, professionalism, and a passion for helping clients feel unstoppable each day, making it a top destination for both employees and clientele seeking transformative aesthetic care.

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Job Requirements

  • Previous customer service experience of at least 1 year
  • flexible schedule with ability to work weekends
  • previous experience in med spa or medical office preferred
  • ability to maintain patient/client confidentiality
  • ability to sit or stand for long periods
  • ability to reach above shoulder height, crawl, kneel, and push/pull up to 50 lbs
  • high level of integrity with strong ethical foundation
  • excellent written and verbal communication skills
  • ability to multi-task and remain flexible
  • enthusiastic and energetic personality
  • working knowledge of Microsoft applications
  • other duties as assigned

Job Qualifications

  • Previous customer service experience
  • excellent written and verbal communication skills
  • ability to communicate with proper etiquette
  • ability to multi-task while being attentive to clients
  • ability to work as part of a team
  • enthusiastic and friendly personality
  • maintain patient/client confidentiality in accordance with HIPAA
  • sound judgment, problem solving, and decision-making skills
  • working knowledge of Microsoft applications
  • bilingual preference given

Job Duties

  • Warmly greeting clients in person and over the phone
  • providing basic knowledge and education about services
  • manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked
  • maintain a clean and professional environment throughout the facility
  • assist providers and managers with client scheduling and maintaining appointment books
  • comply with all company policies and procedures
  • ensure POS system is managed effectively and accurately with client and employee information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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