Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
It’s A Secret Med Spa is a prestigious and rapidly growing medical spa with multiple locations nationwide. The company specializes in offering high-performance injectable treatments, laser therapies, and aesthetic procedures designed to enhance and elevate natural beauty. With a commitment to empowering individuals to feel unstoppable in their daily lives, It’s A Secret Med Spa creates a supportive and exciting environment for both their clients and employees. The company prides itself on fostering a culture of passion, positivity, and professionalism, making it an excellent place for those looking to build a rewarding career in the medical spa industry.
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Job Requirements
- At least 1 year of customer service experience
- Flexible schedule with weekend availability
- Ability to sit or stand for long periods
- Ability to reach above shoulder height, crawl, kneel
- Ability to push or pull up to 50 pounds
- Must maintain patient confidentiality according to HIPAA
- Must maintain high level of integrity
- Must have sound judgment and decision-making skills
Job Qualifications
- Previous customer service experience
- Previous experience working in a med spa or medical office preferred
- Excellent written and verbal communication skills
- Ability to communicate with proper etiquette
- Ability to multi-task and remain attentive to clients
- Ability to work as part of a team and take initiative
- Enthusiastic, friendly, and energetic personality
- Knowledge of HIPAA regulations and patient confidentiality
- High level of integrity and strong ethical foundation
- Sound judgment, problem solving, and decision-making skills
- Working knowledge of Microsoft applications
- Bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- Providing basic knowledge and education about services
- Managing front desk duties including patient check-in and check-out
- Answering phone calls
- Overseeing inventory counts and keeping supplies stocked
- Maintaining a clean and professional environment
- Assisting providers and managers with client scheduling and appointment books
- Managing POS system accurately with client and employee information
- Complying with all company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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