Secret Med Spa

Client Concierge: Part-Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities

Job Description

It's A Secret Med Spa is a premier medical spa with locations nationwide dedicated to enhancing natural beauty through advanced and high-quality services including injectables, laser treatments, and aesthetic procedures. Known for its elite status within the medical spa industry, the company emphasizes empowering clients and enabling them to feel unstoppable in their daily lives by providing customized treatments tailored to individual needs. The organization fosters an exciting, positive, and polished culture where passionate professionals can thrive and develop their careers while being supported by a big, fabulous family environment. Employees at It's A Secret Med Spa experience a vibrant... Show More

Job Requirements

  • Minimum of 1 year customer service experience
  • ability to work flexible schedule including weekends
  • ability to sit or stand for long periods of time
  • ability to reach above shoulder height, crawl, kneel, and push/pull up to 50 lbs
  • excellent communication skills
  • ability to maintain confidentiality
  • strong ethical foundation
  • problem solving and decision-making skills
  • working knowledge of Microsoft applications
  • previous med spa or medical office experience preferred
  • bilingual abilities preferred

Job Qualifications

  • Previous customer service experience
  • flexible schedule with the ability to work weekends
  • previous experience working in a med spa or medical office preferred
  • excellent written and verbal communication skills
  • ability to communicate with proper etiquette
  • ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
  • ability to work as part of a team and take initiative
  • enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
  • must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
  • must maintain a high level of integrity with a strong ethical foundation
  • must have sound judgment, problem solving, and decision-making skills
  • must have a working knowledge of Microsoft applications
  • bilingual preference given

Job Duties

  • Warmly greeting clients in person and over the phone
  • providing basic knowledge and education about our wide variety of services
  • manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
  • maintain a clean and professional environment throughout the facility
  • assist providers and managers with client scheduling and maintaining the appointment books
  • comply with all company policies and procedures to ensure streamlined processes within the location
  • ensure POS system is managed effectively and accurately with all client appointment and employee information added

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location