Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
401(k) Plan
friendly work environment
Job Description
It's A Secret Med Spa is an elite and rapidly growing medical spa with locations nationwide, dedicated to empowering individuals by enhancing their natural beauty through advanced medical aesthetics. The company specializes in high-performance injectables, laser treatments, and comprehensive aesthetic services that cater to a diverse clientele. As a leader in the med spa industry, It's A Secret Med Spa combines cutting-edge technology with personalized care to deliver exceptional results and a transformative client experience. The company prides itself on fostering a vibrant and supportive culture where employees are valued as part of a big, fabulous family, encouraging growth, positivity,... Show More
Job Requirements
- Flexible schedule with the ability to work weekends
- must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
- must maintain a high level of integrity with a strong ethical foundation
- must be able to sit or stand for long periods of time
- must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
- other duties as assigned
Job Qualifications
- Previous customer service experience
- previous experience working in a med spa or medical office preferred
- excellent written and verbal communication skills
- ability to communicate with proper etiquette
- ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
- ability to work as part of a team and take initiative
- enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
- sound judgment, problem solving, and decision-making skills
- working knowledge of Microsoft applications
- bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- providing basic knowledge and education about our wide variety of services
- manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
- maintain a clean and professional environment throughout the facility
- assistant providers and managers with client scheduling and maintaining the appointment books
- comply with all company policies and procedures to ensure streamlined processes within the location
- ensure POS system is managed effectively and accurately with all client appointment and employee information added
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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