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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
It's A Secret Med Spa is an elite medical spa with a nationwide presence, dedicated to empowering individuals by enhancing their natural beauty through advanced treatments such as high-performance injectables, lasers, and aesthetic services. Recognized for its commitment to excellence and patient care, It's A Secret Med Spa offers a welcoming and supportive environment for both clients and employees. The company prides itself on fostering a culture of passion, positivity, and professionalism, making it a sought-after destination for those looking to improve their appearance and confidence. If you join It's A Secret Med Spa, you become part of a big,... Show More
Job Requirements
- Previous customer service experience (1 year)
- Flexible schedule with the ability to work weekends
- Previous experience working in a med spa or medical office preferred
- Excellent written and verbal communication skills
- Ability to communicate with proper etiquette
- Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative
- Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
- Must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
- Must maintain a high level of integrity with a strong ethical foundation
- Must have sound judgment, problem solving, and decision-making skills
- Must be able to sit or stand for long periods of time
- Must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
- Must have a working knowledge of Microsoft applications
- Bilingual preference given
- Other duties as assigned
Job Qualifications
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to communicate with proper etiquette
- Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative
- Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
- Must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
- Must maintain a high level of integrity with a strong ethical foundation
- Must have sound judgment, problem solving, and decision-making skills
- Must have a working knowledge of Microsoft applications
- Bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- Providing basic knowledge and education about the wide variety of services
- Managing front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies stocked
- Maintaining a clean and professional environment throughout the facility
- Assisting providers and managers with client scheduling and maintaining appointment books
- Complying with all company policies and procedures to ensure streamlined processes
- Managing the POS system effectively and accurately with all client appointment and employee information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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