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Client Concierge: Part-Time at It's a Secret Med Spa

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It's a Secret Med Spa

Client Concierge: Part-Time

Longview, TX, USA|Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts

Job Description

It's A Secret Med Spa is a distinguished medical spa chain known for its nationwide presence and commitment to enhancing individual beauty through advanced aesthetic treatments. Specializing in high-performance injectables, lasers, and other cutting-edge cosmetic procedures, the med spa empowers clients to feel confident and unstoppable in their daily lives. The company prides itself on creating a welcoming atmosphere where beauty meets innovation and where every client is treated with personalized care and professionalism.

As part of its growth and mission to transform the client experience across its locations, It's A Secret Med Spa is seeking a confident, driven, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 year customer service experience
  • Flexible schedule with weekend availability
  • Previous experience in a med spa or medical office preferred
  • Ability to maintain confidentiality in accordance with HIPAA
  • Strong ethical foundation
  • Sound judgment and problem-solving skills
  • Ability to sit or stand for long periods
  • Ability to reach above shoulder height, crawl, kneel, and push or pull up to 50 lbs
  • Other duties as assigned

Job Qualifications

  • Previous customer service experience
  • Excellent written and verbal communication skills
  • Ability to communicate with proper etiquette
  • Ability to multi-task and remain flexible
  • Ability to work as part of a team and take initiative
  • Enthusiastic, friendly, and energetic personality
  • Knowledge of Microsoft applications
  • Bilingual preference

Job Duties

  • Warmly greeting clients in person and over the phone
  • Providing basic knowledge and education about services
  • Managing front desk duties including checking patients in and out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies stocked
  • Maintaining a clean and professional environment
  • Assisting providers and managers with scheduling and appointment book maintenance
  • Complying with company policies and procedures
  • Managing the POS system accurately with client and employee information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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