Secret Med Spa

Client Concierge: Full-Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $19.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive base salary
Industry leading bonus structure
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Employer paid short-term and long-term disability
Employee Discounts
401k
Tuition Reimbursement
Referral Bonus Program

Job Description

It’s A Secret Med Spa is a prestigious and rapidly expanding medical spa with multiple locations nationwide. Renowned for empowering individuals by enhancing their natural beauty, the spa specializes in advanced aesthetic treatments including high-performance injectables, lasers, and other cutting-edge services. With a commitment to making clients feel unstoppable in their daily lives, It’s A Secret Med Spa fosters a culture of positivity, professionalism, and passion. The company prides itself on creating an inviting, supportive environment where employees are valued and encouraged to grow their skills while contributing to a shared mission of excellence and client satisfaction.

The r... Show More

Job Requirements

  • Previous customer service experience
  • Flexible schedule with the ability to work weekends
  • Previous experience working in a med spa or medical office preferred
  • Excellent written and verbal communication skills
  • Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative
  • Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
  • Must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
  • Must maintain a high level of integrity with a strong ethical foundation
  • Must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
  • Must have a working knowledge of Microsoft applications
  • Bilingual preference given
  • Other duties as assigned
  • Must work a minimum of 30 hours per week

Job Qualifications

  • Previous customer service experience
  • Flexible schedule with the ability to work weekends
  • Previous experience working in a med spa or medical office preferred
  • Excellent written and verbal communication skills
  • Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative
  • Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
  • Must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
  • Must maintain a high level of integrity with a strong ethical foundation
  • Must have a working knowledge of Microsoft applications
  • Bilingual preference given
  • Other duties as assigned

Job Duties

  • Warmly greeting clients in person and over the phone
  • Providing basic knowledge and education about our wide variety of services
  • Manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
  • Maintain a clean and professional environment throughout the facility
  • Assistant providers and managers with client scheduling and maintaining the appointment books
  • Comply with all company policies and procedures to ensure streamlined processes within the location
  • Ensure POS system is managed effectively and accurately with all client appointment and employee information added

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.