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Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Supportive workplace culture
Career development opportunities
Job Description
Ultimate Staffing is a mission-driven organization devoted to enhancing the lives of children and families through access to compassionate mental health services and resources. Rooted in a strong belief in the intrinsic value of every team member, Ultimate Staffing fosters a collaborative, creative, and supportive workplace culture. This organization thrives on dedication, empathy, and a shared commitment to improving community well-being by ensuring accessible and effective mental health care. They pride themselves on creating an environment where employees feel valued and are empowered to make a meaningful impact in the lives of the clients they serve.\n\nThe Client Concierge role at... Show More
Job Requirements
- Bilingual in English and Spanish
- Ability to communicate compassionately and professionally
- Prior experience in healthcare, nonprofit, social services, or related fields preferred
- Strong organizational and detail-oriented skills
- Proficiency with Microsoft Office and case management software
- Availability to work onsite Monday through Friday
- Commitment to client confidentiality and HIPAA compliance
Job Qualifications
- Bilingual in English and Spanish
- Compassionate, patient, and professional communicator
- Prior experience in healthcare, nonprofit, social services, or community-based settings preferred
- Strong organizational skills and attention to detail
- Comfortable using technology including Microsoft Office and case management software
- Ability to work onsite Monday through Friday in Torrance
Job Duties
- Greet and assist clients and their families during intake
- Verify eligibility for services and provide external referrals as needed
- Collaborate with clinical staff to ensure timely and accurate service coordination
- Perform wellness check-ins and coordinate support services such as transportation
- Maintain accurate documentation in client records and case management systems
- Support the Client Services Department in day-to-day operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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