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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive Base Salary plus Commission
Paid Time Off
Health insurance plans
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employee Discounts
401k plan
Tuition Reimbursement
Referral Bonus Program
Job Description
It’s A Secret Med Spa is an elite medical spa with locations nationwide dedicated to empowering individuals by enhancing their natural beauty through advanced and high-performance injectables, lasers, and aesthetics treatments. This company has built a reputation for excellence in the medical spa industry by offering cutting-edge services that not only improve appearance but also boost confidence and well-being. With a strong nationwide presence, It’s A Secret Med Spa combines a welcoming and supportive culture with state-of-the-art technology and an expert team committed to client satisfaction. Their mission is to make people feel unstoppable in their everyday lives by providing... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience (1 year)
- flexible schedule with the ability to work weekends
- ability to maintain patient/client confidentiality
- ability to multi-task
- excellent communication skills
- physical ability to sit or stand for long periods
- ability to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
- working knowledge of Microsoft applications
- ability to work as part of a team
Job Qualifications
- Previous customer service experience (1 year)
- flexible schedule with the ability to work weekends
- previous experience working in a med spa or medical office preferred
- excellent written and verbal communication skills
- ability to communicate with proper etiquette
- ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
- ability to work as part of a team and take initiative
- enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
- must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
- must maintain a high level of integrity with a strong ethical foundation
- must have sound judgment, problem solving, and decision-making skills
- must be able to sit or stand for long periods of time
- must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
- must have a working knowledge of Microsoft applications
- bilingual preference given
- other duties as assigned
Job Duties
- Warmly greeting clients in person and over the phone
- providing basic knowledge and education about our wide variety of services
- manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
- maintain a clean and professional environment throughout the facility
- assistant providers and managers with client scheduling and maintaining the appointment books
- comply with all company policies and procedures to ensure streamlined processes within the location
- ensure POS system is managed effectively and accurately with all client appointment and employee information added
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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