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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.25
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive base salary
Commission
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employee Discounts
401k
Tuition Reimbursement
Referral Bonus Program
Job Description
It's A Secret Med Spa is a prestigious medical spa brand with locations nationwide dedicated to empowering individuals by enhancing their natural beauty through advanced injectable treatments, laser technologies, and aesthetic services. With a commitment to excellence, this organization focuses on delivering high-performance, innovative beauty solutions in a professional and welcoming environment. It’s A Secret Med Spa fosters a culture where passionate, positive, and polished individuals thrive. Their unique approach combines the latest in medical aesthetics with personalized client experiences to ensure every person feels confident and unstoppable in their daily life. As a rapidly growing company in the aesthetics... Show More
Job Requirements
- At least one year of previous customer service experience
- flexible schedule with availability to work weekends
- previous experience in a med spa or medical office preferred
- ability to maintain patient confidentiality in accordance with HIPAA
- ability to sit or stand for long periods of time
- physical ability to reach above shoulder height, crawl, kneel, and push or pull up to 50 pounds
- strong interpersonal and communication skills
- must adhere to company policies and procedures
- willing to perform other duties as assigned
Job Qualifications
- Previous customer service experience
- excellent written and verbal communication skills
- ability to communicate with proper etiquette
- ability to multi-task and be attentive to clients
- ability to work as part of a team and take initiative
- enthusiastic, friendly, and energetic personality
- genuine desire to provide outstanding service
- knowledge of HIPAA regulations and patient confidentiality
- strong ethical foundation
- sound judgment, problem solving, and decision-making skills
- working knowledge of Microsoft applications
- bilingual preference given
Job Duties
- Warmly greeting clients in person and over the phone
- providing basic knowledge and education about services
- managing front desk duties such as patient check-ins and check-outs
- answering phone calls
- greeting clients
- overseeing inventory counts
- keeping supplies stocked
- maintaining a clean and professional environment
- assisting providers and managers with client scheduling
- maintaining appointment books
- complying with company policies and procedures
- ensuring accurate management of POS system with client appointment and employee information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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