Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Flexible
Benefits
competitive pay
Advancement opportunities
Holiday pay
Vacation pay
401k investment opportunities
Flexible Hours
Supportive team environment
Job Description
Mr. Handyman and HM Remodeling are well-established home repair and maintenance service providers known throughout the country for exceptional service, high-quality workmanship, and a commitment to professionalism. As a respected franchise owner in the South Bend area, this team focuses on delivering the "Done Right Promise," which underscores their dedication to doing each job with care, precision, and customer satisfaction in mind. Recognized for their strong customer-first philosophy, the company continually expands to uphold their reputation as a trustworthy and reliable choice for home improvement and remodeling projects in the local community.
This position is for a seasoned office pr... Show More
This position is for a seasoned office pr... Show More
Job Requirements
- Live within South Bend area
- Minimum of five years construction industry experience
- Ability to solve problems effectively
- Capacity to multitask in a fast-paced environment
- Professional communication skills and phone etiquette
- Computer literacy including Microsoft Office
- Self-starter with strong organizational skills
Job Qualifications
- Five or more years of construction industry experience
- Previous answering service or dispatcher experience
- Strong problem-solving abilities
- Excellent multitasking skills
- Professional communication skills and phone etiquette
- Experience with Microsoft Office
- Friendly and outgoing professional demeanor
Job Duties
- Answer customer phone calls and assist with booking jobs
- Schedule and route technicians efficiently
- Manage inbound and outbound customer communications
- Make recommendations and manage customer expectations
- Deliver an exceptional customer experience
- Organize work schedules for service professionals
- Follow Mr. Handyman's repeatable process to impress customers continuously
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: