Client Care Manager

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $35,700.00 - $60,900.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
TouchCare VirtualCare
Life insurance
Health savings account
Flexible spending account
401(k) matching
Employee assistance program
Paid time off plan for non-exempt employees
Flexible paid time off plan for exempt employees
Holidays and Floating Holidays
Pet insurance

Job Description

TheKey is a renowned concierge-based care provider dedicated to supporting individuals in aging successfully at home. Established nearly 20 years ago in Silicon Valley, TheKey has expanded its reach across North America, offering comprehensive and personalized care services that emphasize dignity, safety, and independence for its clients. The company prides itself on delivering exceptional care experiences through well-trained employee teams who receive ample resources and support. With a mission to change how the world lives and ages at home, TheKey empowers clients to live life on their own terms within the comfort of their own homes. This commitment to quality... Show More

Job Requirements

  • 3-5 years of experience in health care, elder care, social work, or related industry
  • excellent customer service and conflict resolution skills
  • computer proficiency and ability to document timely and accurate notes in systems related to client visits
  • current driver’s license and proof of auto insurance

Job Qualifications

  • 3-5 years of experience in health care, elder care, social work, or related industry
  • excellent customer service and conflict resolution skills
  • computer proficiency with ability to document timely and accurate notes
  • current driver’s license and proof of auto insurance
  • bachelor’s degree in gerontology, health care, social work, or related profession preferred

Job Duties

  • Convert potential clients to active clients
  • develop personalized care plans addressing physical, emotional, and social well-being
  • create life-enriching opportunities for clients
  • ensure clients retain as much independence as possible
  • partner with community resources and referral partners
  • maintain TheKey’s reputation for quality care
  • support long-term retention of cases
  • collaborate with team members to ensure smooth operations and client satisfaction
  • document timely and accurate notes related to client visits

Job Location

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