Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off
Paid sick leave
Professional development opportunities
Job Description
Bismarck Animal Clinic & Hospital is a well-established veterinary care provider dedicated to delivering compassionate and comprehensive medical services to pets and their owners. As part of a larger network under National Veterinary Associates (NVA), Bismarck Animal Clinic benefits from a strong community of veterinary professionals, cutting-edge technology, and comprehensive resources designed to elevate the quality of pet care. NVA is a leading global pet care organization driven by a mission to improve the lives of pets and the people who love them. With a network of over 1,000 hospitals nationwide, NVA fosters a collaborative environment for veterinary teams, empowering... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or receptionist role
- familiarity with basic veterinary terms
- ability to use Avimark or similar veterinary software
- strong communication and interpersonal skills
- ability to multitask in a busy environment
- proficiency in cash handling and payment processing
- positive attitude and professionalism
- ability to maintain cleanliness and organization
- availability to work flexible hours
Job Qualifications
- Experience in customer service or receptionist role
- working knowledge of veterinary terminology
- proficiency with veterinary software systems such as Avimark
- excellent interpersonal and communication skills
- attention to detail and organizational abilities
- ability to handle cash and credit transactions accurately
- salesmanship and product knowledge
- high school diploma or equivalent
- ability to work with diverse clients and team members
Job Duties
- Answer incoming calls professionally
- route calls to proper staff members
- take detailed messages
- answer inquiries about services with knowledge and courtesy
- follow clinic policies for scheduling clients
- prepare required forms including clinical records and consent forms
- greet and admit medical and surgical patients
- ensure clients meet financial obligations
- collect and process payments accurately
- sell and provide information on retail pet products
- enter, retrieve, and modify data in the Avimark system
- maintain cleanliness and organization of reception and clinic areas
- perform additional duties as required by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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