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Jet Aviation AG

Client Aviation Director

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $135,000.00 - $160,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Matching 401(k)
Health savings account
Flexible spending account
short-term disability
long-term disability
Life insurance
Employee assistance program
Paid Time Off
Tuition Reimbursement
Employee Discounts

Job Description

Jet Aviation is a globally renowned private aviation company with a history dating back to 1967. Headquartered in Basel, Switzerland, Jet Aviation has grown from a single hangar to an international presence encompassing approximately 50 locations worldwide and a dedicated workforce of over 4,500 professionals. The company specializes in a wide range of services including aircraft management, aircraft sales, charter services, completions, government services, fixed base operations (FBO), fixed and rotary wing maintenance, as well as staffing solutions. Known for its commitment to safety, quality, and customer-centric service, Jet Aviation is at the forefront of the private aviation industry, crafting... Show More

Job Requirements

  • bachelor’s degree in business administration aviation management or a related field
  • five years of experience managing accounts for high-net-worth individuals preferably in private aviation or luxury services
  • strong understanding of private aviation sector including regulations and operational complexities
  • excellent communication and interpersonal skills
  • proficiency with CRM software and technology tools
  • strong problem-solving abilities and attention to detail
  • ability to multi-task and work in a fast-paced environment
  • positive attitude and flexibility to adapt to changing priorities

Job Qualifications

  • bachelor’s degree in business administration aviation management or a related field
  • at least 5 years of experience managing accounts for high-net-worth individuals ideally in private aviation or luxury service industries
  • strong understanding of the private aviation sector including regulations demands and operational complexities
  • excellent communication skills both verbal and written
  • proven ability to build and maintain client relationships
  • experience with CRM software and other client management tech tools
  • strong problem-solving skills and attention to detail
  • ability to thrive in fast-paced environments juggling multiple priorities

Job Duties

  • be the primary point of contact for high-net-worth clients building strong relationships and understanding their unique aviation needs
  • keep clients informed with regular updates gather feedback and offer tailored aviation service recommendations
  • coordinate and oversee all aspects of client accounts balancing client expectations with aviation regulations and safety standards
  • collaborate with flight operations maintenance teams and sales to meet client needs while adhering to industry regulations and providing top-notch service
  • mediate and resolve internal conflicts among flight support personnel fostering a positive team environment
  • anticipate client needs and proactively address potential issues providing effective solutions to enhance client experience

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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