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Client & Guest Engagement Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,000.00 - $38,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
401k Match
vacation
PTO
Life insurance
Short term disability insurance
Paid holidays
Monthly phone stipend
Mileage reimbursement

Job Description

Visit Canton is a dynamic destination marketing organization dedicated to promoting the vibrant culture, rich history, and diverse attractions of Canton to visitors and business clients alike. As a key player in the local tourism and hospitality industry, Visit Canton strives to enhance the visitor experience by connecting meeting planners, tour groups, and independent travelers with the best that the region has to offer. Known for its commitment to excellence and community engagement, Visit Canton supports economic development by driving tourism and facilitating successful events that showcase the area's unique appeal. The organization works collaboratively across various departments, including sales,... Show More

Job Requirements

  • Experience in guest services, tourism, hospitality, events, sales, or community engagement
  • strong organizational and communication skills
  • energetic and outgoing personality
  • preferred experience in database management, data maintenance, or CRM software
  • flexibility to work some evenings or weekends
  • physical ability to stand for extended periods and lift, carry, or pull up to 50 pounds

Job Qualifications

  • Experience in guest services, tourism, hospitality, events, sales, or community engagement
  • strong organizational and communication skills
  • energetic and outgoing personality, confident with engaging clients via phone, email, or in-person
  • preferred experience in database management, data maintenance, or CRM software
  • flexibility to work some evenings or weekends based on event schedules and Welcome Center Manager on Duty rotation
  • physical ability to stand for extended periods and lift, carry, or pull up to 50 pounds

Job Duties

  • Coordinate with the Visit Canton Sales and Service team to create and execute event services and activations
  • coordinate and carry out RFPs, sales reporting, and sales-related communication and administrative tasks for the Sales and Service Team
  • support the Sales and Service Team in lead generation using assigned research tools, events, and other channels
  • maintain and manage all Visit Canton event supplies, ensuring readiness for activations at all times
  • coordinate with the Visit Canton Marketing Team to provide marketing content related to events hosted or supported by the Sales and Service Team
  • serve as Manager on Duty for Guest Service Specialists employed at Visit Canton Welcome Centers

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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