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Client Advisor

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.50 - $21.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Commission
Retirement Plan
flexible schedule

Job Description

Kith is a globally recognized lifestyle brand and specialty retailer, headquartered in New York City and established in 2011. Renowned for its distinctive approach to seasonal collections that include men’s, women’s, and children’s apparel, accessories, and footwear, Kith has carved out a strong presence in the retail fashion industry by combining innovative design with personal storytelling. The brand is helmed by Founder, CEO, and Creative Director Ronnie Fieg, whose vision incorporates a dynamic point of view that evokes nostalgia while pushing boundaries through collaborations with premium partners. Kith operates a total of 16 standalone boutiques worldwide, alongside 3 shop-in-shop locations.... Show More

Job Requirements

  • Open and flexible availability, including but not limited to evenings, overnights, and weekends as well as holidays
  • Availability to consistently work weekends, special projects, drops/releases or as the business' needs require
  • 3+ years in a retail sales position
  • 3+ years in customer service roles, preferred but not required
  • 1+ years in apparel, footwear, or luxury goods, preferred but not required
  • Efficient time management skills
  • Ability to multi-task and manage multiple projects at once
  • Standing and walking for prolonged periods of time
  • Ability to lift and move 25lbs
  • Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools
  • Strong communicator
  • Team-player
  • Self-starter
  • Adaptive and resourceful
  • Personable and welcoming
  • Energetic
  • Consistent positive energy

Job Qualifications

  • High school diploma or equivalent
  • 3+ years in a retail sales position
  • Knowledge of apparel, footwear, or luxury goods preferred
  • Strong communication skills
  • Ability to multi-task and manage multiple projects
  • Experience in customer service roles preferred
  • Familiarity with inventory management and visual merchandising
  • Ability to operate in a fast-paced retail environment
  • Demonstrated teamwork and adaptability
  • Personal qualities including being personable, energetic, and positive

Job Duties

  • Greet, assist, and provide best-in-class customer service to all Kith clients and customers
  • Foster and maintain relationships with clients through professional, friendly, and efficient after-sale communication
  • Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies
  • Continuously partner with the Management team regarding individual goals as well as overall business
  • Partner with the Management team to efficiently execute action plans and brand initiatives
  • Assist in ensuring completion and accuracy of any/all operational tasks, as business needs
  • Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand’s visual standards are always met
  • Properly communicate sell-through, to ensure product availability
  • Always ensure adherence to all company policy and procedures, including but not limited to, availability and scheduling needs of the business
  • Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations
  • Aid during any Visual initiatives, as needed
  • Efficiently aid in the execution of any cycle counts, physical inventories or other inventory management tasks as required by the business

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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