King's Daughters

Clerk-Welcome & Information Ce

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.25 - $19.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
employee discount

Job Description

The Medical Center is a leading healthcare institution dedicated to providing exceptional medical services to patients and their families. This center prides itself on creating a welcoming and supportive environment for all visitors and team members. As a central hub for medical care, the facility is equipped with state-of-the-art technology and staffed by a team of professionals committed to delivering compassionate and efficient care. The center serves a diverse community, ensuring that every patient receives personalized attention and the highest quality of service. The Medical Center emphasizes teamwork, patient confidentiality, and a patient-first approach in all its operations.

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Job Requirements

  • High School Diploma or GED
  • Must enjoy working with people and project a positive image for the Medical Center

Job Qualifications

  • High School Diploma or GED
  • Must enjoy working with people and project a positive image for the Medical Center
  • Excellent communication and interpersonal skills
  • Ability to maintain patient confidentiality
  • Basic knowledge of phone systems and office equipment
  • Ability to follow established protocols and guidelines
  • Strong organizational and multitasking abilities

Job Duties

  • Greets customers upon entry into the Medical Center and provides information as requested while maintaining patient confidentiality
  • Monitors and screens visitors and team members upon entry to the facility according to specific guidelines
  • Courteously answers phone calls, routes calls and provides information to internal and external customers, team members and medical staff
  • Operates main phone system by answering incoming, interoffice, patient information and emergency calls
  • Maintains file of Medical Center personnel and departments by name and extension numbers
  • Monitors security, plant operations, nursing and valet radio when necessary
  • Receives disaster information and notifies proper personnel and departments, responsible for paging the all clear page when appropriate
  • Responsible for paging all codes and ERT’s
  • Sorts and opens mail for distribution, prepares outgoing mail for distribution, re-addresses undeliverable mail with incomplete or incorrect address, maintains log for recording certified mail and must be aware of suspicious letters or packages being delivered to the mailroom and know the proper procedure for handling and isolating these items
  • Maintains approved vendor/visitor register
  • Transports or escorts patients, per protocol, and gives handoff to receiving team member

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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