Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Full time position
Day shift
Patient-centric environment
career growth
advancement potential
Job Description
Mercy Medical Center is a distinguished healthcare institution recognized as one of the leading providers of health care services in Western Massachusetts. Located in Springfield, this acute care hospital boasts 182 beds and offers a comprehensive range of medical services. Besides the main hospital, Mercy Medical Center encompasses Mercy's Rehabilitation Hospital, a specialized hospital-based rehabilitation facility situated on the same campus, and Brightside for Families and Children, an outpatient service dedicated to counseling and family support programs. The center prides itself on delivering high-quality care in a patient-focused environment while fostering career growth and advancement opportunities for its employees.
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Job Requirements
- High school diploma or equivalent required
- one years experience in healthcare preferred
- excellent computer abilities
- excellent written, oral communication and customer service skills
- familiarity with medical terminology
- ability to manage multiple phone lines simultaneously
Job Qualifications
- High school diploma or equivalent
- excellent computer abilities
- excellent written, oral communication and customer service skills
- familiarity with medical terminology
- experience in healthcare preferred
Job Duties
- Greeting patients and administering check-in and registration
- preparing charts
- answers multi-line phone and triages calls
- scheduling appointments and procedures for exams and procedures
- completes a variety of clerical and data entry assignments
- creates and maintains a professional, caring and customer-oriented environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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