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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $22.00
Work Schedule
Flexible
Benefits
Paid vacation
sick leave
Health Insurance
Dental Insurance
Life insurance
Disability insurance
retirement plans
Job Description
The University of Iowa Health Care - QuickCare is a prominent healthcare institution recognized as one of the best hospitals in the United States and serves as Iowa's only comprehensive academic medical center and a regional referral center. This establishment is renowned for its collaboration of more than 12,000 employees, students, and volunteers who work together daily to deliver safe, high-quality health care and excellent patient service. The organization’s mission is centered on innovation and compassionate care, aptly captured in the phrase: Changing Medicine. Changing Lives. Registered as a leader in healthcare, education, and research, the University of Iowa Health... Show More
Job Requirements
- any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment
- public contact/customer service experience
- driver's license and ability to meet UI Fleet Safety Standards
- availability to provide support to other clinical locations based on clinical need/hours
Job Qualifications
- any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment
- public contact/customer service experience
- availability to provide support to other clinical locations based on clinical need/hours
- medical terminology
- experience with EPIC
- customer service experience in a healthcare setting
- demonstrated excellent written/verbal communication
Job Duties
- gathers demographic data information and enters into the hospital EPIC system
- gathers the referring entity, primary care provider(s), and other healthcare providers' information and enters into the hospital EPIC system
- performs proper name search procedures as outlined in Policy and Procedures Manual
- alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk
- assumes duties of schedulers and/or receptionists during their absences
- maintains effective communication with appropriate divisions
- performs miscellaneous clerical duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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