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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.50 - $18.75
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid vacation
sick leave
Health Insurance
Dental Insurance
Life insurance
Disability insurance
Retirement Plan
Job Description
The University of Iowa Health Care - QuickCare is part of the University of Iowa Health Care system, recognized as one of the best hospitals in the United States and Iowa's only comprehensive academic medical center. This prestigious institution serves as a regional referral center, delivering high-quality and accessible healthcare, education, and research. Over 12,000 employees, students, and volunteers come together each day to advance the mission of Changing Medicine. Changing Lives.® The organization's culture is deeply rooted in its WE CARE Core Values, which emphasize welcoming everyone with dignity, striving for excellence, fostering collaboration, holding accountability, promoting respect, and... Show More
Job Requirements
- Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment
- Public contact/customer service experience
- Driver’s license and ability to meet UI Fleet Safety Standards
- Availability to provide support to other clinical locations based on clinical need/hours
Job Qualifications
- Related clerical office experience
- Related undergraduate education or post high school clerical training
- Public contact/customer service experience
- Ability to meet UI Fleet Safety Standards
- Excellent written and verbal communication skills
- Experience with EPIC system preferred
- Knowledge of medical terminology preferred
- Customer service experience in a healthcare setting preferred
Job Duties
- Gather demographic data information and enter into the hospital EPIC system
- Gather referring entity, primary care provider(s), and other healthcare providers’ information and enter into the hospital EPIC system
- Perform proper name search procedures as outlined in Policy and Procedures Manual
- Alternate with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the scheduling desk
- Assume duties of schedulers and/or receptionists during their absences
- Maintain effective communication with appropriate divisions
- Perform miscellaneous clerical duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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