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Tahoe Forest Health System logo

Clerical/Receptionist - Occupational Health

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $25.78
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Work Schedule

Standard Hours
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Benefits

competitive pay
Full-time hours Monday to Friday
Opportunity to work in a supportive healthcare environment
Experience with Electronic Health Records
Participation in patient satisfaction initiatives
Process improvement opportunities
Work with a community-focused healthcare provider

Job Description

Tahoe Forest Hospital Occupational Health and Wellness is a specialized healthcare facility dedicated to providing comprehensive occupational health services to the community, employers, and employees in the Tahoe region. Known for its commitment to patient-centered care and operational excellence, this hospital stands out as a trusted provider for work-related health services. The hospital serves a diverse patient base, including local businesses, government agencies, and individuals seeking occupational health evaluations, injury care, and wellness services. Tahoe Forest Hospital Occupational Health and Wellness emphasizes quality, accuracy, and care coordination, ensuring that employees receive timely and professional health services that align with workplace... Show More

Job Requirements

  • No educational requirement
  • 6 months to 1 year relevant experience
  • Ability to perform essential duties
  • No supervisory responsibilities
  • None required for licenses or certifications

Job Qualifications

  • No educational requirement
  • 6 months to 1 year relevant experience
  • Ability to perform each essential duty satisfactorily
  • Reasonable accommodations available for disabilities
  • Preferred bilingual Spanish/English
  • Preferred knowledge of medical terminology

Job Duties

  • Schedules appointments for all occupational health services
  • Serves as primary point of contact for patients scheduling in occupational health
  • Establishes employer and services needed
  • Interviews patients to effectively schedule and register
  • Registers patients by verifying identity and interviewing patient or representative professionally and timely
  • Articulates information clearly to patients, employers and employees
  • Collects, verifies and updates patient demographics, guarantor information and insurance information
  • Scans insurance information and documents into the electronic health record
  • Validates and updates existing data related to prior registrations
  • Explains forms, registration information and procedures as needed
  • Obtains worker's compensation accident information
  • Verifies employment with patient employer
  • Obtains insurance information from employer timely
  • Contacts insurance company to gather claim information
  • Enters all information into electronic health record
  • Ensures procedures and appointments are scheduled and authorized completely
  • Provides patients with preparation instructions
  • Coordinates screenings throughout occupational health process
  • Determines and collects co-pays and out-of-pocket estimates
  • Maintains knowledge of insurance and healthcare coverage
  • Performs cashier functions and processes payments per policy
  • Provides information including directions, addresses and appointment times
  • Answers and routes incoming phone calls
  • Participates in patient satisfaction initiatives and process improvements
  • Prioritizes tasks and follows work to completion
  • Navigates multiple computer applications
  • Meets department productivity and accuracy expectations
  • Demonstrates system values and complies with policies
  • Performs other duties as may be assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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