You're Viewing 1 Of 95,000+ Jobs On OysterLink
Clerical Technician 2 - Receptionist (Gracedale Nursing Home)
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $34,678.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible scheduling
Job Description
Gracedale Nursing Home, located in Northampton County, is a well-established healthcare facility dedicated to providing exceptional care to its residents. As a vital part of the local healthcare community, Gracedale Nursing Home prides itself on delivering compassionate and professional service to residents, visitors, and staff alike. The nursing home operates with a focus on maintaining high standards in healthcare support, customer service, and community involvement. Known for its commitment to resident rights and staff development, Gracedale Nursing Home integrates modern healthcare practices within a warm and welcoming environment. The company follows strict policies regarding equal employment opportunities, ensuring a workplace... Show More
Job Requirements
- Completion of a high school or general equivalency diploma
- At least one year of general clerical work experience involving customer service
- Completion of Feeding Program training as required by Gracedale Nursing Home
- Ability to use standard office equipment and computer software including Microsoft Office
- Ability to handle confidential information in compliance with HIPAA
- Physical ability to lift and move boxes up to 25 pounds
- Ability to perform routine COVID-19 visitor screening duties as directed
- Strong communication and interpersonal skills
- Ability to maintain an orderly filing system and manage multiple tasks
- Ability to communicate clearly in English
Job Qualifications
- High school diploma or general equivalency diploma
- At least one year of general clerical work experience with high level customer service
- Basic knowledge of clerical practices and office procedures
- Proficiency in Microsoft Office applications
- Excellent communication skills verbal and written
- Strong interpersonal skills to relate effectively with a diverse clientele
- Ability to manage time, prioritize tasks, and multitask effectively
- Ability to maintain confidentiality and discretion
- Familiarity with office equipment and software
- Ability to perform basic math calculations
- Ability to maintain composure and tact in sensitive situations
- Ability to communicate effectively in English
Job Duties
- Greet guests at the reception desk in a professional and friendly manner
- Answer routine questions from employees, residents, and visitors or direct to appropriate staff
- Provide exceptional customer service via telephone, email, or in person
- Manage the phone system and incoming call flow, including voicemail
- Receive, sort, and distribute facility and resident mail according to policies
- Post all outgoing facility mail
- Accept over-the-counter cash receipts and provide receipts for payments
- Operate the Resident Bank during posted hours
- Make public announcements over the intercom system
- Maintain active and archived resident filing systems, ensuring files are complete and orderly
- Perform clerical support duties for the Business Office, including data entry, report preparation, mass mailings, copying, faxing, and digitizing
- Adhere to Resident Rights and HIPAA regulations regarding confidentiality
- Perform routine COVID-19 visitor screenings, including disinfecting areas and taking temperature readings as directed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All