
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Partner ownership opportunities
Job Description
H-E-B is one of the largest and most respected grocery retailers in the United States, known for its commitment to quality products, exceptional customer service, and its deep involvement in the communities it serves. Established in 1905, H-E-B prides itself on being a customer-focused, partner-owned company that holds the belief that its employees, called Partners, are its greatest asset. The company operates a broad range of grocery stores and supermarkets throughout Texas and northern Mexico, catering to the diverse needs of its customers with a wide variety of fresh, affordable groceries, prepared foods, and household essentials. H-E-B has built a... Show More
Job Requirements
- Minimum age 18
- High school diploma or equivalent
- Completion of company orientation
- Completion of food safety and sanitation training upon hire
- Ability to function in a fast-paced retail environment with precise tasks
- Ability to work with customers and stay attentive to their needs
- Ability to perform department-specific physical tasks such as lifting up to 55 lbs
- Ability to comply with food safety and sanitation standards
Job Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
- Strong customer service skills
- Reading and writing skills
- Planning and organizing skills
Job Duties
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products
- Assists with selections
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, rotates, and culls products for poor quality
- Assists in technical areas such as basic set-up and clean-up processes
- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- Cleans and sanitizes display cases
- Operates and maintains equipment properly
- Complies with H-E-B food safety and sanitation standards
- Complies with department and store operating procedures
- Records production and shrink to aid in production planning (bakery)
- Assists in baking, frying, and decorating (bakery)
- Culls bakery products for poor quality and expiration dates
- Takes care of service counter customers (deli)
- Uses ordering system applications (deli)
- Uses Fresh Production Planner (deli)
- Performs inventory management processes such as MSI and PAW (deli)
- Ensures catering orders are prepared and ready for customer pickup (deli)
- Performs sanitation and maintenance tasks for deli slicers
- Serves and packages prepared foods at customer's request
- Educates customers on preparation and reheating instructions of prepared foods
- Prepackages condiments for prepared food items
- Cuts, slices, dices, chops food in preparation for chef
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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