
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Partner discounts
growth opportunities
Employee assistance program
Job Description
H-E-B is a well-established and respected grocery retail company known for its commitment to customer service and community involvement. Founded in 1905, H-E-B has grown to become one of the largest privately-owned grocery chains in the United States, primarily operating throughout Texas and northern Mexico. Known for providing high-quality products, competitive prices, and exceptional customer experiences, H-E-B focuses on being a partner-owned company where employees are called Partners, emphasizing a workplace culture centered on respect, teamwork, and innovation. The company places significant importance on diversity and inclusion and cultivates an environment where every individual can contribute and grow.
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Job Requirements
- minimum age 18 (mandatory)
- high school diploma or equivalent
- 1 or more years of experience
- completion of company orientation, safety training, and eCommerce online ordering training upon hire
Job Qualifications
- high school diploma or equivalent
- bakery experience
- communication and interpersonal skills
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- reading and writing skills
- planning and organizing skills
Job Duties
- provides superior customer service
- takes cake orders from customers by telephone or in person with a high level of accuracy
- answers customer questions regarding products and assists with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing upon request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per visual training aids
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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