Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
H-E-B is a renowned grocery retailer recognized for its commitment to quality, community, and excellent customer service. Established over a century ago, H-E-B has grown into one of the leading supermarket chains in the United States, particularly in Texas and northern Mexico. The company prides itself on being a partner-owned enterprise, which means that its employees, referred to as Partners, are considered owners. This culture fosters a work environment driven by innovation, teamwork, and a shared dedication to customer satisfaction. H-E-B emphasizes the importance of putting people first — both their customers and their Partners — cultivating an inclusive and... Show More
Job Requirements
- minimum age 18
- high school diploma or equivalent
- 1+ years of experience
- completion of company orientation, safety training, and eCommerce online ordering training upon hire
Job Qualifications
- high school diploma
- bakery experience
- communication and interpersonal skills
- knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
- strong customer service skills
- reading and writing skills
- planning and organizing skills
Job Duties
- provides superior customer service
- takes cake orders from customers by telephone or in person, with a high level of accuracy
- answers customer questions regarding products
- assists them with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries
- writes on cakes with icing on request
- reads / executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per VTAs
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department / store operating procedures
- operates / maintains all equipment properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: