Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Exact $19.00
Benefits
Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
Earn complimentary tickets for your friends and family
Discounts on food and merchandise
Special events for employees (preview nights for new attractions/events)
Building lifelong friendships
Resume building workshops
growth opportunities
wellness programs
Job Description
CityWalk is a vibrant entertainment and dining district located within Universal Studios Hollywood in Los Angeles. As a premier destination for locals and tourists alike, CityWalk offers a diverse range of food, beverage, and retail experiences combined with entertainment attractions, live music, and special events. Known for its energetic atmosphere and unique cultural offerings, CityWalk is part of the larger Universal Orlando Resort family, which is owned and operated by NBCUniversal. The company prides itself on delivering memorable experiences to visitors through excellent customer service and high-quality amenities in a dynamic environment.
CityWalk is currently seeking enthusiastic and dedicated... Show More
CityWalk is currently seeking enthusiastic and dedicated... Show More
Job Requirements
- Must be 18 years older
- Valid California Food Handler required before first day
Job Qualifications
- Must be 18 years older
- Valid California Food Handler required before first day
Job Duties
- Moves with a sense of urgency by cleaning and clearing tables of used glassware, plate ware, silverware etc.
- Prepares and maintains dining room by stocking all necessary supplies throughout shift
- Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience
- Maintains walkways, common areas, wait stations and restrooms
- Keeps a clean and sanitary bussing station
- Completes all opening, running, and closing duties as assigned
- Maintains table settings by removing finished courses and replenishing utensils in accordance to specifications as necessary
- Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require
- Moves tables, chairs and floor plans as needed
- Promote and provide extraordinary guest service for both internal and external guests
- answer questions, offer information, and provide assistance in a courteous manner
- Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies are upheld
- Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols
- Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere
- Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions
- Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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