Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Major medical plans
Dental Insurance
Vision Insurance
Basic Life and AD&D
short-term disability
supplemental insurance options
401(k) plan and matching program
Employee assistance program
paid leave time
Paid Time Off
Paid holidays
Paid jury duty time
paid bereavement leave
Parental leave
Hotel and restaurant discounts
Pet insurance
Incentive programs
Job Description
CityGate Hospitality LLC proudly operates the CityGate Grille, a distinguished full-service restaurant located within the CityGate Centre. Known for its commitment to exceptional dining experiences and community engagement, CityGate Grille combines fine dining with a warm, welcoming atmosphere for guests and the local community. The restaurant offers a diverse menu featuring quality cuisine, an extensive wine and spirits selection, and regularly hosts special events such as wine dinners, cocktail programs, and cooking classes. As a center for social interaction and culinary excellence, CityGate Grille thrives on delivering impeccable service and memorable dining experiences, making it a premier destination for locals... Show More
Job Requirements
- Must be 21 or older
- college graduate or equivalent work experience
- IL BASSET Certification
- IL Food Handler or Manager Certification
- Allergan Certification
- ServSafe Food Manager Certification preferred
- five or more years experience in a General Manager role in a full service or fine dining restaurant
- excellent written and verbal communication skills
- excellent interpersonal and leadership skills
- ability to resolve conflicts effectively
- neat and professional appearance
- ability to work well in a team environment
- strong problem solving skills
- understanding of accounting and financial principles
- ability to manage budgets and interpret financial reports
- administrative skills including payroll, scheduling, inventory and reporting
- flexible availability including nights, weekends and holidays
- physical ability to stand, walk and lift up to 25 pounds regularly
Job Qualifications
- College graduate or equivalent work experience
- IL BASSET Certification required, prior Naperville BASSET Certification is a plus
- IL Food Handler required
- Allergan Certification required
- ServSafe Food Manager Certification preferred
- five or more years experience in a General Manager role within a full service, fine dining restaurant environment
- Micros Simphony experience preferred
- knowledge of fine dining, wines, spirits and great service leadership
- excellent written and verbal skills
- excellent interpersonal skills, ability to lead and develop a team
- conflict resolution, ability to resolve associate and guest concerns
- neat, clean and professional appearance
- ability to work in a team environment
- must have problem solving abilities
- understanding of basic accounting and financial principles
- ability to follow budget guidelines and interpret a profit and loss report
- administrative skills including payroll, time, scheduling, inventory management and reporting
- must have a flexible schedule and be available to work nights, weekends and holidays
Job Duties
- Organizes and conducts pre-shift and departmental meetings
- assists with the creation and development of community outreach and marketing plans to maximize sales opportunities and maximize use within existing markets
- conducts ongoing training programs for new and existing employees
- ability to multi-task and prioritize in a deadline driven, demanding environment
- coordinates with the F&B, Sales, and Convention Services team for group events
- organizes special events in the restaurant such as wine dinners, specialty cocktail programs, cooking classes
- checks for food quality and service consistency
- oversees the inventories for F&B liquor control
- provides a positive, empowering, and productive work environment through setting an example and consistency of daily work habits and standards
- instructs new hires and employees on the expectations and responsibilities for each of their roles
- interacts positively with customers promoting hotel facilities and services
- analyzes, investigates, and resolves guest complaints
- responsible for the implementation and use of the Compeat Inventory and menu item system as a tool to manage and control costs
- oversees liquor ordering and liquor controls to ensure costs are maintained within established benchmarks
- oversees staff scheduling to ensure proper coverage while working within labor benchmarks
- holds staff accountable in a positive and constructive manner following prescribed progressive discipline and consulting with HR Director on employee actions
- manages staff labor punches ensuring errors are documented and corrected
- responsible for the update and maintenance of the Micros Point of Sales System and implementation of replacement system as needed
- manages to budget and understands monthly and year-to-date profit and loss, able to explain variances
- updates and creates SOPs to document critical processes
- ensures safety requirements of the company are upheld at all times
- researches new developments and creates restaurant plans reflecting current legal and safety requirements
- performs other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink supports restaurant and hospitality hiring.
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