Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
financial benefits
Paid Time Off
Performance based bonus
retirement savings plan
Employee Discounts
remote work
Job Description
Velocity Black, a Capital One company, is a cutting-edge concierge service that blends technology, human expertise, and seamless digital interfaces to enhance the lives of high-performance individuals. As a premier concierge platform, Velocity Black offers unparalleled access to the finest restaurants, exclusive upgrades at world-class resorts, and personalized assistance available to members 24/7/365 through a proprietary app. This innovative service is redefining concierge experiences by combining the agility of digital platforms with the warmth and insight of expert human support. Capital One’s dynamic environment empowers Velocity Black to continually push the boundaries of excellence, fostering a culture that values diversity,... Show More
Job Requirements
- High school diploma, GED, or equivalent certification
- Minimum 5 years hospitality industry experience in San Francisco
- Proven leadership abilities
- Strong communication and interpersonal skills
- Knowledge of local San Francisco hospitality market
- Ability to manage multiple priorities in a fast-paced environment
- Availability to work remotely
- Willingness to uphold company culture and values
Job Qualifications
- High school diploma, GED, or equivalent certification
- At least 5 years experience in the hospitality industry in San Francisco, CA
- Strong relationship building skills
- Customer focus and ability to collaborate
- Strong interest and knowledge of the hospitality market
- Ability to work quickly and efficiently under pressure
Job Duties
- Deliver the promise to members in San Francisco by localizing Velocity Black's core DNA
- Leverage global resources and brand with local San Francisco expertise to develop the member community
- Grow the community of high-performance, high-net-worth members in San Francisco
- Manage the P&L for the city to maximize return on investment and relevant KPIs
- Own the content and engagement strategy for the city's member cohort
- Conceive and execute regular member events at inspired locations
- Collaborate closely with Membership, CRM, and Operations teams for seamless integration
- Uphold Velocity culture focusing on high performance and exceeding customer expectations
- Demonstrate adaptability, initiative, resilience, ownership, and a 'Yes First' attitude
- Maintain exceptional organization and multitask between team assistance and strategic priorities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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