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Citrus Club Concierge (Full-Time) - Arizona Biltmore

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Training and development opportunities

Job Description

Pyramid Global Hospitality is a renowned hospitality company that places a strong emphasis on a People First culture, fostering a supportive and inclusive work environment. With over 230 properties worldwide, Pyramid Global Hospitality is committed to valuing its employees by promoting diversity, growth, development, and wellbeing. The company’s employee-centric approach is reflected in its comprehensive benefits package, which includes health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. Additionally, Pyramid offers ongoing training and development opportunities to help its employees build valuable skills and advance their careers. This commitment ensures... Show More

Job Requirements

  • High School graduate or equivalent
  • Food and beverage experience preferred
  • Bartending experience preferred
  • Concierge experience preferred
  • Valid Food Handler's Card
  • Availability to work days, evenings, weekends and holidays
  • Ability to provide excellent customer service
  • Ability to communicate effectively with guests and team members
  • Ability to handle multiple tasks in a fast-paced environment

Job Qualifications

  • High School graduate or equivalent
  • Food and beverage experience preferred
  • Bartending experience preferred
  • Concierge experience preferred
  • Food Handler's Card

Job Duties

  • Maintain an up-to-date knowledge of all hotel meetings, events, and functions
  • Greet guests in an appropriate manner and offer to assist with their needs
  • Answer telephone calls for specific services and dispatch the appropriate associates to respond to the guest's request
  • Assist guest with making arrangements to visit points of interest, attractions, museums, and parks in a timely and appropriate manner
  • Assist guest with making restaurant recommendations and reservations
  • Continuously check on the needs of guests in entire lounge, bussing tables, and pouring alcoholic and non-alcoholic beverages
  • Serve cocktails, wine, beer and champagne in accordance with safe alcohol service standards and notify manager of any guest incidents
  • Complete side work including polishing/rolling silverware, stocking beverages, condiments and glasses/plates, sweeping and cleaning as directed
  • Assist in controlling the flow of activity in lounge during food and beverage periods by assisting pantry attendants
  • Demonstrate commitment to eliminating or reducing risks of injury to guests and associates and act appropriately in emergency situations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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