Citizen Hotel Autograph Collection - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.40
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Citizen Hotel, Autograph Collection, located in Sacramento, is a refined 4-star hotel renowned for its blend of historical charm and modern luxury. This property features a vibrant fitness center, a sophisticated bar, and an esteemed restaurant, creating a welcoming environment for both leisure and business travelers. With proximity to notable attractions such as the California State Railroad Museum and Crocker Art Museum, guests enjoy a culturally enriching stay complemented by exceptional service and comfortable accommodations. Each guest room is thoughtfully appointed with a desk, television, and private bathroom, while breakfast offerings include both continental and à la carte options,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Excellent customer service skills
- Ability to communicate clearly and professionally
- Strong organizational skills
- Ability to multitask and work under pressure
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related hospitality field preferred
- Proficiency with hotel management software
- Familiarity with Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and problem solve in a fast-paced environment
Job Duties
- Welcome guests warmly and efficiently check them in and out
- Respond promptly to guest inquiries and provide high-quality customer service
- Manage reservations and update booking systems accurately
- Coordinate with housekeeping and maintenance teams to resolve guest requests and issues
- Handle cash and credit transactions with precision
- Maintain the cleanliness and organization of the front desk area
- Communicate clearly and effectively with guests and team members
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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