Circa - Concierge - Agent

North Las Vegas, NV, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

wellness programs

Job Description

Circa Resort & Casino is a prominent and luxurious resort and casino located in the heart of a bustling city. Known for its exceptional service, vibrant entertainment options, and world-class amenities, Circa Resort & Casino offers guests an unforgettable experience. As a dynamic hospitality establishment, it combines the thrill of gaming with top-tier accommodations, gourmet dining experiences, and exciting entertainment. The resort also places a strong emphasis on customer satisfaction and exemplary service standards, creating an inviting and memorable environment for all visitors.

The Concierge role at Circa Resort & Casino serves as the first point of contact for gu... Show More

Job Requirements

GED or equivalent
at least 1 year experience in a concierge, sales or similar position

Job Qualifications

Ability to communicate effectively with guests, team members and management in both written and verbal form
excellent customer service and people skills
proficiency in computer applications such as Microsoft Word and Excel
must be detail oriented

Job Duties

Practice, support and promote the company service standards at all times
possess in depth knowledge of local businesses, entertainment venues and travel options
assist guests as necessary and make suggestions for entertainment, dining and other engagements
manage the first and continuing impressions of guests
establish a high level of guest satisfaction by providing prompt and courteous service and friendly rapport
answer phone calls and emails from guests in a timely and respectful manner
greet guests
receive and redirect mail, phone calls, and packages
ensure the area is clean and tidy at all times
act as a liaison between guests and any necessary department

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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