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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $10.75 - $13.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
flexible scheduling
Job Description
Cicis Pizza is a prominent pizza buffet restaurant chain known for its all-you-can-eat pizza, pasta, salad, and dessert offerings. With over 420 locations spread across 32 states in the United States, Cicis Pizza has built a strong presence in the casual dining industry. The company is committed to providing high-quality food and excellent customer service, creating a welcoming atmosphere for families and guests who enjoy diverse flavors and fresh ingredients. As a growing brand, Cicis Pizza continuously seeks talented individuals dedicated to upholding the company’s standards and ensuring outstanding guest experiences at every location.
We are currently seeking motivate... Show More
We are currently seeking motivate... Show More
Job Requirements
- Must be 18 years of age or older
- Must have reliable transportation
- Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
- Ability to successfully perform the job duties of all positions in the restaurant
- Ability to lead a team during a shift with no supervision
- Employment is contingent upon satisfactory results of a background check
- Must be willing to comply with company policies
- Must be able to work with phones and computers
- Non-exempt, hourly position
Job Qualifications
- High school diploma or equivalent
- Previous experience in a supervisory or leadership role in the restaurant or hospitality industry preferred
- Strong communication and interpersonal skills
- Ability to lead, motivate and train a team
- Proficiency with point of sale (POS) systems and basic computer skills
- Ability to handle customer concerns professionally and promptly
- Knowledge of food safety and sanitation standards
- Ability to maintain quality and operational standards consistently
- Flexibility to work varied shifts including nights and weekends
- Bilingual skills in certain markets preferred
- Ability to work effectively in a fast-paced, team-oriented environment
Job Duties
- Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for guests and ensuring each product meets Cicis standards and reflects the guest's order
- Professionally and promptly respond to all guest concerns or issues
- Solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty
- Communicate, train and promote quality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook
- Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
- Ensure team is quality and guest focused and build an atmosphere of teamwork, energy and fun
- Contribute to sales goals by providing prompt and friendly guest service
- build sales through team member product training and sales execution
- Contribute to overall profit goals by effectively utilizing the POS and other systems
- Execute cash management duties
- Assist in the management of inventory levels using the company's systems and guidelines to minimize waste and loss
- Manage company's assets by ensuring the restaurant is clean, safe and organized
- complies with safety and security standards at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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