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Cicis Shift Leader

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $12.00 - $15.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

growth opportunities
Competitive salaries
above average base pay
flexible schedules
Advancement opportunities

Job Description

Cici's Pizza is a rapidly expanding pizza buffet restaurant chain with over 420 locations spanning 32 states across the United States. Known for its all-you-can-eat pizza offerings, fresh salads, pasta, desserts, and a family-friendly atmosphere, Cici's Pizza has built a strong reputation for delivering quality food and excellent customer service. The company prides itself on cultivating a supportive and growth-oriented work environment where employees can thrive and advance their careers.

At Cici's Pizza, the culture is centered around teamwork, quality, and guest satisfaction. They offer competitive salaries, flexible schedules, and numerous advancement opportunities. Many team members begin their jo... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Must be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies
  • Ability to perform all job duties of restaurant positions
  • Ability to lead a team during a shift independently
  • Bilingual in certain markets
  • Work with phones and computers
  • Non-exempt hourly position
  • Employment contingent upon satisfactory background check

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in a restaurant or customer service role preferred
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Familiarity with point-of-sale systems
  • Basic computer skills
  • Ability to provide training and motivate team members
  • Bilingual skills a plus in certain markets

Job Duties

  • Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our guests and ensuring each product meets Cici's standards and reflects the guest's order
  • Professionally and promptly respond to all guest concerns or issues
  • Solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty
  • Communicate, train, and promote quality standards to team members by utilizing all available tools including the Cici's Operations Manual and Team Member Handbook
  • Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
  • Contribute to sales goals by providing prompt and friendly guest service
  • building sales through team member product training and sales execution
  • Contribute to overall profit goals by effectively utilizing the POS and other systems
  • Execute cash management duties
  • Assist in the management of inventory levels using the company's systems and guidelines to minimize waste and loss
  • Manage company's assets by ensuring the restaurant is clean, safe and organized
  • always complies with safety and security standards

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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