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CiCi's Pizza

Cicis Shift Leader

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible scheduling
team environment

Job Description

Cicis Pizza is a well-established pizza buffet restaurant chain with over 420 locations across 32 states, continuously expanding its presence in the casual dining market. Known for its delicious pizza varieties and inviting buffet-style dining, Cicis Pizza has built a strong reputation for quality food and friendly service. The company focuses on delivering exceptional dining experiences to its guests by consistently upholding high standards in food preparation, cleanliness, and customer service. With a commitment to growth and innovation, Cicis Pizza offers numerous opportunities for career advancement within the restaurant and hospitality industry.

We are currently seeking talented Shift Le... Show More

Job Requirements

  • Must be 18 years of age or older
  • must have reliable transportation
  • must be able to work long hours, scheduled or unscheduled, including nights and weekends
  • ability to lead without supervision
  • employment contingent upon satisfactory results of a background check
  • ability to work with phones and computers
  • must comply with uniform and appearance standards
  • must ensure safety and security compliance
  • non-exempt hourly position
  • willingness to work in a fast-paced environment

Job Qualifications

  • Ability to successfully perform the job duties of all positions in the restaurant
  • ability to lead a team during a shift with no supervision
  • strong communication and interpersonal skills
  • experience in customer service or restaurant operations preferred
  • ability to work flexible hours including nights and weekends
  • bilingual in certain markets
  • familiarity with point of sale (POS) systems and cash handling

Job Duties

  • Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our guests and ensuring each product meets Cicis standards and reflects the guest's order
  • professionally and promptly respond to all guest concerns or issues
  • solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty
  • communicate, train and promote quality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook
  • supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
  • ensure team is quality and guest focused and build an atmosphere of teamwork, energy and fun
  • contribute to sales goals by providing prompt and friendly guest service
  • build sales through team member product training and sales execution
  • contribute to overall profit goals by effectively utilizing the POS and other systems
  • execute cash management duties
  • assist in the management of inventory levels using the company's systems and guidelines to minimize waste and loss
  • manage company's assets by ensuring the restaurant is clean, safe and organized
  • comply with safety and security standards at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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