Cicis Shift Leader

Mesquite, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Training and Development

performance bonuses

Job Description

Cicis Pizza is a well-established restaurant chain with over 270 locations spanning 22 states, renowned for its fresh pizza and friendly dining experience. The company continues to expand, reinforcing its commitment to offering high-quality food and exceptional customer service. Cicis prides itself on creating a welcoming environment for its guests, ensuring each dining experience is memorable. With a focus on continuous growth and customer satisfaction, Cicis Pizza has become a popular destination for families and pizza enthusiasts alike.

The role of Shift Leader at Cicis Pizza is a pivotal position responsible for overseeing the smooth operation of the restaurant du... Show More

Job Requirements

Must be 18 years of age or older
Must have reliable transportation
Must be able to work long hours, scheduled or unscheduled, including nights and weekends
Ability to lead a team without direct supervision
Employment is contingent upon satisfactory background check
Ability to perform all restaurant positions
Willingness to work in a fast-paced environment

Job Qualifications

Ability to successfully perform the job duties of all positions in the restaurant
Ability to lead a team during a shift with no supervision
Bilingual in certain markets
Experience with phones and computers
Excellent communication and leadership skills
Strong organizational skills
Customer service orientation

Job Duties

Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for guests and ensuring each product meets Cicis standards and reflects the guest's order
Professionally and promptly respond to all guest concerns or issues
Solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty
Communicate, train and promote quality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook
Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
Contribute to sales goals by providing prompt and friendly guest service
build sales through team member product training and sales execution
Contribute to overall profit goals by effectively utilizing the POS and other systems
Execute cash management duties
Assist in the management of inventory levels using the company’s systems and guidelines to minimize waste and loss
Manage company’s assets by ensuring the restaurant is clean, safe and organized
comply with safety and security standards at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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