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Cicis Pizza

Cicis Shift Leader

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Cicis Pizza is a well-established pizza buffet restaurant chain with over 420 locations spread across 32 states in the United States. Known for its inviting atmosphere and a wide variety of fresh, quality pizzas, Cicis Pizza has grown significantly since its inception and continues to expand its presence nationwide. The company prides itself on delivering exceptional customer service and maintaining high standards of food quality. Its buffet-style dining offers guests a unique experience where they can enjoy unlimited servings of various pizzas, pasta, salads, and desserts. Cicis Pizza is committed to fostering a team-oriented workplace culture where employees are encouraged... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
  • Employment is contingent upon satisfactory results of a background check
  • Ability to work with phones and computers
  • Non-exempt, hourly position

Job Qualifications

  • Ability to lead a team during a shift with no supervision
  • Ability to successfully perform the job duties of all positions in the restaurant
  • Bilingual in certain markets
  • Experience in customer service and team supervision
  • Knowledge of food service safety and quality standards

Job Duties

  • Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for guests and ensuring each product meets Cicis standards and reflects the guest’s order
  • Professionally and promptly respond to all guest concerns or issues
  • Solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty
  • Communicate, train and promote quality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook
  • Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
  • Contribute to sales goals by providing prompt and friendly guest service
  • building sales through team member product training and sales execution
  • Contribute to overall profit goals by effectively utilizing the POS and other systems
  • execute cash management duties
  • assist in the management of inventory levels using the company’s systems and guidelines to minimize waste and loss
  • Manage company’s assets by ensuring the restaurant is clean, safe and organized
  • comply with safety and security standards at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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