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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
employee recognition programs
Job Description
Cicis Pizza is a popular American pizza buffet chain with over 420 locations spread across 32 states, and the brand continues to expand. As a well-established, family-friendly restaurant known for its variety of pizzas, pastas, salads, and desserts, Cicis offers a casual dining experience where guests can enjoy quality food in a fun and welcoming atmosphere. The company prides itself on delivering excellent customer service and maintaining high standards for both food quality and operational efficiency. Being part of a growing business, Cicis provides opportunities for career advancement and personal growth to its team members across the nation. They have... Show More
Job Requirements
- Must be 18 years of age or older
- must have reliable transportation
- must be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies
- ability to successfully perform the job duties of all positions in the restaurant
- ability to lead a team during a shift with no supervision
- employment contingent upon satisfactory results of a background check
- must be able to use phones and computers
- non-exempt hourly position
Job Qualifications
- Strong leadership and team management skills
- excellent communication and interpersonal abilities
- ability to train and develop staff
- experience in customer service roles
- knowledge of food safety and quality standards
- proficiency with POS and inventory management systems
- ability to handle cash management duties
- problem-solving and conflict resolution skills
- bilingual skills are a plus in certain markets
- high school diploma or equivalent
- prior experience in restaurant operations preferred
Job Duties
- Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our guests and ensuring each product meets Cicis standards and reflects the guest's order
- professionally and promptly respond to all guest concerns or issues
- solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty
- communicate, train and promote quality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook
- supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
- ensure team is quality and guest focused and build an atmosphere of teamwork, energy and fun
- contribute to sales goals by providing prompt and friendly guest service
- building sales through team member product training and sales execution
- contribute to overall profit goals by effectively utilizing the POS and other systems
- execute cash management duties
- assist in the management of inventory levels using the company's systems and guidelines to minimize waste and loss
- manage company's assets by ensuring the restaurant is clean, safe and organized
- complies with safety and security standards at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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