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Cicis Shift Leader

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $11.50 - $14.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule

Job Description

Cicis Pizza is a well-established pizza buffet restaurant chain with over 420 locations across 32 states, continuing to expand its footprint nationwide. Known for providing a wide variety of quality pizzas and fresh ingredients in a welcoming, family-friendly atmosphere, Cicis Pizza has built a loyal customer base by delivering value and excellent service. As a leading name in the fast-casual dining industry, Cicis emphasizes teamwork, quality, and customer satisfaction, making it a compelling place to build a career within the restaurant sector. The company supports its employees through structured training programs and a work environment that encourages growth and development.... Show More

Job Requirements

  • Must be 18 years of age or older
  • must have reliable transportation
  • must be able to work long hours including nights, weekends, and emergencies
  • ability to perform duties of all restaurant positions
  • ability to lead a team without supervision
  • bilingual in certain markets preferred
  • able to work with phones and computers
  • employment contingent upon satisfactory background check
  • adhere to company policies and standards

Job Qualifications

  • High school diploma or equivalent preferred
  • previous restaurant or food service experience preferred
  • strong communication and interpersonal skills
  • leadership or supervisory experience preferred
  • ability to work flexible hours including nights and weekends
  • proficiency with POS systems and basic computer skills
  • ability to handle customer inquiries and resolve issues effectively

Job Duties

  • Demonstrate exemplary operations skills in all aspects of the restaurant
  • professionally and promptly respond to all guest concerns or issues
  • solicit guest feedback and share feedback with team
  • supervise a restaurant team and maintain adequate shift staffing levels
  • properly train team members to exceed guest expectations
  • ensure compliance with uniform and appearance standards
  • coach for improved performance
  • contribute to sales goals by providing prompt and friendly guest service
  • build sales through team member product training and sales execution
  • contribute to overall profit goals by effectively utilizing POS and other systems
  • execute cash management duties
  • assist in managing inventory levels to minimize waste and loss
  • manage company assets by ensuring the restaurant is clean, safe, and organized
  • comply with safety and security standards at all times

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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