CICI ENTERPRISES, LP. logo

CICI ENTERPRISES, LP.

Cicis Pizza Shift Leader

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career advancement opportunities
training programs
employee recognition

Job Description

Cicis Pizza is a well-established restaurant chain with over 300 locations spanning 32 states across the United States. Known for its family-friendly atmosphere and all-you-can-eat pizza buffets, Cicis Pizza has continually expanded its footprint by delivering high-quality food and customer service. With a commitment to excellence and growth, Cicis Pizza offers dynamic career opportunities within its restaurants, emphasizing teamwork, operational efficiency, and customer satisfaction. The company values its employees and fosters a culture of continuous improvement, inclusion, and engagement. Whether you are interested in advancing within the food service industry or seeking a supportive environment to develop your leadership skills,... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Must be able to work long hours, scheduled or unscheduled, including nights, weekends, and emergencies
  • Ability to successfully perform the job duties of all positions in the restaurant
  • Ability to lead a team during a shift with no supervision
  • Bilingual in certain markets
  • Work with phones and computers

Job Qualifications

  • Must be 18 years of age or older
  • Ability to lead a team during a shift with no supervision
  • Ability to successfully perform the job duties of all positions in the restaurant
  • Bilingual in certain markets
  • Experience in customer service or restaurant operations preferred
  • Basic proficiency with phones and computers
  • Strong communication and interpersonal skills
  • Ability to manage and motivate team members

Job Duties

  • Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for guests and ensuring each product meets company standards and reflects the guest's order
  • Professionally and promptly respond to all guest concerns or issues
  • Solicit guest feedback, share feedback with team, and use feedback to improve operations and build brand loyalty
  • Communicate, train and promote quality standards to team members by utilizing all available tools including the Operations Manual and Team Member Handbook
  • Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
  • Contribute to sales goals by providing prompt and friendly guest service
  • build sales through team member product training and sales execution
  • Contribute to overall profit goals by effectively utilizing the POS and other systems
  • Execute cash management duties
  • Assist in the management of inventory levels using the company’s systems and guidelines to minimize waste and loss
  • Manage company’s assets by ensuring the restaurant is clean, safe and organized
  • Comply with safety and security standards at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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