Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
free meal
room discounts
Restaurant Discounts
Free parking
Entertainment coupons
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match
Job Description
The Hilton Milwaukee City Center, a flagship property of the renowned Hilton brand, stands proudly as Milwaukee's largest hotel. Historically established in 1927 as the Schroeder Hotel, this iconic hotel has grown to include 729 well-appointed guest rooms and boasts over 34,000 square feet of versatile meeting and event space. Located conveniently downtown and connected to the expansive Baird Center, it represents a premier destination for both leisure and business travelers seeking upscale amenities combined with a rich historical ambiance. The Hilton Milwaukee is part of Marcus Hotels & Resorts, a distinguished division of The Marcus Corporation with a 60-year... Show More
Job Requirements
- At least two years of serving experience in an upscale or fine-dining restaurant
- Must be available to work Fridays and Saturdays
- Excellent communication and interpersonal skills
- Strong knowledge of wine spirits and food pairings
- Ability to obtain any government-required license or certificate
- Able to carry trays up to 35 lbs and stand walk and move in a fast-paced environment for extended periods
- Basic math skills
- Proficient in English
- Manual dexterity
Job Qualifications
- At least two years of serving experience in an upscale or fine-dining restaurant
- Excellent communication and interpersonal skills with the ability to anticipate guest needs
- Strong knowledge of wine spirits and food pairings ability to confidently describe menu items vintages regions and preparation methods
- Ability to obtain any government-required license or certificate
- Basic math skills for handling payments calculating checks and understanding portion standards
- Proficient in English for guest communication order taking and completing written documentation
- Manual dexterity for handling service ware glassware plates trays and other dining room equipment
Job Duties
- Greet guests warmly present menus and guide them through food and beverage selections with expert knowledge and professionalism
- Take accurate food and drink orders and enter them efficiently using the POS system
- Deliver courses in proper order and ensure timely service maintaining an elevated dining experience throughout each visit
- Maintain a thorough understanding of the food menu wine list specialty cocktails and daily specials including preparation methods and ingredient details
- Prepare and maintain assigned service stations including stocking linens utensils condiments and service ware
- Monitor guest satisfaction respond promptly to requests and resolve concerns in a courteous and helpful manner
- Handle cash credit card transactions and guest checks with accuracy and adherence to established procedures
- Perform general cleaning tasks such as polishing silverware maintaining service areas and ensuring overall dining room cleanliness to meet health and sanitation standards
- Follow all State Federal and Corporate regulations related to food safety and alcohol service
- Assist with bar service private dining functions or other duties as assigned to support restaurant operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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