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Chocolate Concierge, Retail

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Benefits

Product discounts
Luxury chocolate
Medical insurance
Dental Insurance
Vision Insurance
company paid basic life insurance
Company Paid Disability Insurance
Employee assistance program

Job Description

Vosges Haut-Chocolat, located in Chicago, IL, is a luxury chocolate company that is well-known for its innovative and exotic chocolate creations. Founded by Katrina Markoff, a pioneer of the exotic chocolate movement, the company blends spices, nuts, roots, herbs, and liqueurs from around the world with super premium chocolate to craft unique and high-quality chocolate bars, confections, and gifts. The company operates a production plant in Chicago's Roscoe Village neighborhood, where it continues to push the boundaries of chocolate innovation with a focus on adventurous flavors and storytelling through chocolate. Vosges Haut-Chocolat is committed to delivering a remarkable experience to... Show More

Job Requirements

  • Ability to stand/walk 6 hours
  • Must be able to lift to 20 pounds occasionally
  • Required to frequently reach, bend, stoop, and carry
  • Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • Must wear a face mask for entire shift

Job Qualifications

  • Previous experience in a specialty retail setting
  • Friendly and guest service oriented
  • Ability to communicate effectively
  • Neat and clean hygiene
  • Able to work in a fast-paced environment with a sense of urgency
  • Team player
  • Interest in chocolate and foodie culture

Job Duties

  • Treat the guest as the most important priority at all times
  • Enthusiastically greet the guest, make eye contact and smile
  • Collect payment from the guest
  • Follow company cash handling policy and procedures
  • Thank the guest and invite them to return again
  • Communicate guest feedback to management
  • Educate guests on products offered and the Vosges story
  • Resolve guest concerns with respect and a sense of urgency
  • Understand in-store marketing promotions
  • Execute new product rollouts, including selling to guests, and product execution
  • Maintain and promote a clean and safe working environment
  • Complete boutique opening and closing procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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